Privacy Policy

Southport Creative ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit southportcreative.com (the "Site"), use our client portal, or engage our web design and marketing services.

1. Information We Collect

We may collect the following information:

• Information you provide: name, email address, phone number, business details, project information, and any content you submit through our contact forms, questionnaire, messages, or client portal.
• Account information: login credentials and profile details for clients who use our portal.
• Payment information: invoice and payment details. Card payments are processed securely by PayPal — we do not store your full card number on our servers.
• Usage data: IP address, browser type, pages visited, and similar analytics collected automatically.

2. How We Use Your Information

• To provide, manage, and deliver our services and your projects
• To operate your client portal, including milestones, deliverables, approvals, files, and invoices
• To communicate with you, send notifications, and respond to requests
• To process payments and send invoices
• To improve our website and services

3. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember preferences (such as light/dark mode), and understand how the Site is used. You can disable cookies in your browser, though some features may not work properly.

4. Third-Party Services

We rely on trusted third parties to operate our business, including PayPal for payment processing and email/hosting providers for communications. These providers have their own privacy policies governing their use of your information.

5. How We Protect Your Information

We use industry-standard measures including secure logins, encryption in transit (HTTPS), and access controls to protect your data. No method of transmission or storage is 100% secure, but we work to safeguard your information.

6. Sharing Your Information

We do not sell or rent your personal information. We only share it with service providers who help us operate (such as payment processors), or when required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe.

8. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

Questions about this policy? Contact us at hello@southportcreative.com or through our contact page. Southport Creative is based in Southport, North Carolina.